Our team visited your home as part of our customer check-in in Alexandra. Tell us how your fibertime™ is working for you, and what we can do better.
Three ways to reach us
Pick what works for you.
Complete the survey
So we can help you. Confirm your details, tell us about any network issues, and what would make fibertime™ work better for you. Takes a few minutes.
Start the survey
Visit us
We’re here to help. Come to the fibertime™ Alex Walk-In Centre for help with your service, a maintenance follow-up, or to speak to the team.
Get directions
Opens in Google Maps.
Request a call
We’ll call you back. Leave your number and a time that suits you, and a fibertime™ agent will phone you.
Request a call
We may have missed you, but we haven’t forgotten about you.
